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Answers to common questions, guides for every surface, and a direct line to a real person when you need one.

FAQ

Common questions.

Can't find what you need? Reach out below and we'll get back to you.

Chitin runs on iPhone and iPad (Avatar and Phone), Mac (Desktop), and in the car through CarPlay. One companion, all four surfaces.

No account is required to use Chitin. You only need one if you want Chitin Plus and memory that syncs across surfaces.

Run an OpenClaw instance on your hardware, then add its address in Settings → OpenClaw. See the OpenClaw page for a step-by-step guide.

Always. Conversations are never used to train AI models, and with a local OpenClaw connection your data never leaves your network.

Plus is billed through the App Store. Manage or cancel anytime from your Apple subscription settings; you keep Plus until the period ends.

Still need a hand?

We're a small team and we read everything. Pick whichever way is easiest and we'll get back to you.